Domain Registration Agreement
Version: 2.1.0
Last updated: November 8, 2026
This Domain Registration Agreement ("Agreement") sets forth the terms and conditions governing the search, registration, renewal, DNS management, and transfer of custom domain names through Pheizy, operated by Qleik Technologies, a company incorporated in the Federal Republic of Nigeria (RC [RC NUMBER]) ("Pheizy", "we", "us", or "our"). This Agreement forms an integral part of our Terms of Service.
1. Role as ICANN reseller and Registrar partnership
1.1 ICANN reseller role. Pheizy operates as an authorized domain reseller in partnership with our ICANN-accredited registrar, Name.com, Inc. (the "Registrar"), and relevant top-level domain (TLD) registries (such as Verisign for .com).
1.2 Registrant ownership. When you purchase or renew a domain through Pheizy, you are the sole legal Registrant (owner) of the domain name.
1.3 Incorporation of Registrar and ICANN rules. By registering a domain through Pheizy, you also agree to be bound by:
- Name.com's Master Registration Agreement;
- ICANN's Registrants' Benefits and Responsibilities;
- The Uniform Domain Name Dispute Resolution Policy (UDRP) and Uniform Rapid Suspension (URS) systems.
2. Multi-year registration, pricing, and payments
2.1 Registration terms (1 to 5 years). You may purchase or renew domains for terms between one (1) and five (5) years at checkout.
2.2 Pricing and transparent fees. The price displayed at checkout includes all applicable ICANN fees, registry costs, and WHOIS privacy protection (where available).
2.3 Auto-renewal and renewal pricing. Domain registrations are configured to auto-renew by default prior to expiration using your saved payment method. Renewal pricing reflects Pheizy's active retail prices configured in admin settings. You can toggle auto-renewal on or off at any time in your domain settings.
2.4 Non-refundable registrations. Once a domain purchase or renewal has been confirmed with the registry, registry fees are strictly non-refundable and non-cancellable. If a domain registration fails due to immediate registry collision or technical error, you will receive an immediate and automatic refund.
3. Registrant obligations and WHOIS privacy
3.1 Accurate contact information. Under ICANN regulations, you must provide and maintain accurate, current contact information (Registrant name, postal address, email, and telephone number). Providing false or outdated contact details may result in suspension or cancellation of your domain name.
3.2 Mandatory email verification. ICANN requires domain registrants to verify their email address within fifteen (15) days of registration or contact modification. Failure to complete email verification will cause your domain to be suspended by the registrar until verified.
3.3 WHOIS privacy protection. Where supported by the registry, Pheizy automatically provisions WHOIS privacy to shield your personal contact details from public lookups. Certain TLDs (such as specific country-code TLDs) do not permit WHOIS privacy under their registry charters.
4. Connecting domains to Pheizy websites
4.1 Plan requirement for live custom domain connections. While any user on any plan (including the Free plan) can purchase, own, and manage DNS for domains in Pheizy, attaching a domain to serve a live published website requires an active Pro or Business subscription.
4.2 Plan lapse and automatic 302 redirection. If your Pro or Business subscription lapses, your domain connection pauses automatically and visitors to your domain are automatically redirected via a temporary 302 redirect to your site's pheizy.app address. The domain itself, its DNS records, and MX email records remain fully active and unaffected.
4.3 DNS and email (MX) records. Pheizy provides integrated DNS management in your domain dashboard. You may configure MX, TXT, and CNAME records to connect third-party email providers (such as Google Workspace or Zoho Mail) while your domain points to Pheizy.
5. Domain transfers
5.1 60-day ICANN transfer lock. Under ICANN Transfer Policy, domains registered or transferred within the past sixty (60) days cannot be transferred to another registrar.
5.2 Outbound transfers. Following the 60-day lock period, you may unlock your domain and request your EPP/Auth code from your dashboard at any time without fees to transfer your domain to any other registrar.
6. Contact and support
For domain support, DNS assistance, or registrar verification:
Pheizy Domain Support
Qleik Technologies
Email: support@pheizy.com
ICANN Abuse Contact: abuse@pheizy.com